These terms are an agreement between you and Homepedia Pty Ltd
("we", "us", "our") for the use of HPLedger online, the hosted
accounting and payroll service at this site (the "Service"). By creating
an account or using the Service you agree to these terms and to our
Privacy Policy. If you use the Service for a
business or on behalf of a client, you confirm that you are authorised
to agree for them, and "you" includes them.
1. Words we use
- Organisation — a set of books in the Service for one
business, with its own ledger.
- Subscriber — the person who holds an
Organisation's subscription and is billed for it.
- User — anyone who signs in to the Service, including
people invited to an Organisation, such as staff, a bookkeeper or an
accounting practice ("Adviser").
- Your Data — everything entered into or uploaded to
the Service for an Organisation, including files and bank-feed
data.
2. Accounts and access
- You must be at least 18, give accurate details and keep them up to
date.
- Every User signs in with two-factor authentication. Keep your
password and authenticator to yourself; you are responsible for what
is done under your sign-in.
- The Subscriber and the people they authorise decide who can use an
Organisation and with what role, and can remove access at any time.
An Adviser you invite acts for you, not for us.
- Tell us straight away at admin@homepedia.com.au
if you think your account has been used without permission.
3. Free trial
Each new Organisation can be used free for 30 days. No payment details
are needed for the trial. At the end of the trial, choose a plan to keep
working in it; otherwise the Organisation is locked as described in
section 5.
4. Subscriptions and fees
- A subscription is for one Organisation. The plans and prices are shown
in Australian dollars before you subscribe. GST is added where it
applies and shown on your tax invoice.
- Fees are charged in advance for each billing period through our
payment processor, Stripe, and the subscription renews automatically
until it is cancelled.
- Moving to a larger plan takes effect straight away and is charged pro
rata; moving to a smaller plan takes effect at the end of the current
billing period.
- If a payment fails we will let you know so you can update your payment
details.
- We will give you at least 30 days' notice before a price change
applies to your subscription.
- Fees already paid are not refunded, except where the Australian
Consumer Law or these terms say otherwise.
5. Cancelling, and locked Organisations
The Subscriber can cancel at any time from the Organisation's Billing
page. When a subscription ends, or a trial ends without one, that
Organisation's books are locked: they can no longer be
opened or changed in the Service, including through connected tools.
Your sign-in and any other Organisations you use are not affected. We
keep a locked Organisation's data for 3 months from the
day it is locked: in that time, subscribe again to unlock it, or ask us
for an export of it. After 3 months we may delete it.
6. Your Data
- Your Data belongs to you. You give us a licence to host, copy,
process, back up and transmit it only as needed to provide, secure
and support the Service and to do what you ask of it.
- We do not sell Your Data, use it for advertising, or use it to train
artificial-intelligence models.
- You can export reports and records from within the Service, and we
will provide an export of an Organisation's ledger on request.
- We back up the Service's databases, but you should keep your own
copies of reports and source documents you need to rely on.
7. Your responsibilities
- You are responsible for Your Data: that it is accurate, that you have
the right to enter it, and that you keep the records the law requires
you to keep.
- If you enter information about other people — employees (including
Tax File Numbers and bank details), contractors or customers — you
confirm you collected it lawfully and may give it to us to process
for you.
- The Service calculates figures such as GST and BAS amounts, PAYG
withholding, superannuation, depreciation and financial statements
from the information you give it. Check those figures before
you rely on them for a lodgement, a payment or a business
decision. The Service is a tool; it is not tax, accounting, legal or
financial advice, and we are not your tax agent.
8. Reports and payments you send
Where the Service prepares a report or file for someone else on your
instructions — for example a Single Touch Payroll report to the
Australian Taxation Office, a superannuation contribution file or a bank
payment (ABA) file — you review it and decide to send it. Where sending
includes a declaration, it is made by you, in your name, and you remain
responsible for the content of what is sent.
9. Third-party services
- Bank feeds are provided through Fiskil under the
Consumer Data Right, with the consent you give to Fiskil and your
bank. You can withdraw that consent at any time.
- AI features are off until someone authorised for an
Organisation turns them on, and can be turned off at any time. They
use Amazon Web Services' Amazon Bedrock service in Australia. AI
suggestions can be wrong: review them before you accept them.
- Payments for your subscription are processed by
Stripe; we do not store your card details.
- We are not responsible for a third party's service being unavailable
or for what it does with information you give it directly.
10. Acceptable use
You must not use the Service to break the law (including tax or payroll
law, or privacy law in handling Tax File Numbers), to access data you are
not authorised to see, to probe, overload or disrupt the Service, to
copy or reverse-engineer it, or to resell it without our written
agreement.
11. Our intellectual property
The Service, its software and its content belong to us or our licensors.
These terms give you the right to use the Service while your account is
in good standing; they do not transfer any ownership. If you send us
feedback, we may use it without obligation to you.
12. Availability and support
We aim to keep the Service available and to fix problems promptly, but
it may sometimes be unavailable — for example for maintenance or because
of a provider outage. Support is by email at
admin@homepedia.com.au. We may change or improve
the Service over time; if we remove a feature you rely on, we will give
you reasonable notice where we can.
13. Australian Consumer Law and warranties
Our services come with guarantees that cannot be excluded under the
Australian Consumer Law, and nothing in these terms limits them. Apart
from those guarantees, the Service is provided "as is":
we do not promise that it will be uninterrupted or error-free, or that
any figure it produces is correct for your circumstances.
14. Limitation of liability
To the extent the law allows:
- we are not liable for indirect or consequential loss, lost profits,
lost data, business interruption, or penalties or interest imposed on
you by a government agency;
- where a consumer guarantee applies and our liability can be limited,
it is limited to supplying the Service again or paying the cost of
having it supplied again;
- otherwise our total liability for all claims relating to an
Organisation is limited to the fees paid for that Organisation in the
12 months before the claim arose.
15. Your responsibility to us
You are responsible for loss we suffer because Your Data was entered
without lawful authority, or because you used the Service in breach of
section 10, except to the extent we caused it.
16. Suspension and termination
You can stop using the Service at any time, and you can ask us to close
your account by emailing admin@homepedia.com.au. We may
suspend or end access for a material breach of these terms, for unlawful
use, or to protect the Service or other customers. We will give notice
first where that is reasonable. When access ends, section 5 applies to
Your Data.
17. Changes to these terms
We may update these terms. We will tell you about a material change by
email or in the Service at least 30 days before it takes effect, unless
it is needed sooner for legal or security reasons. If you keep using the
Service after a change takes effect, the updated terms apply; if you do
not agree, you can cancel before then.
18. General
- These terms are governed by the laws of New South Wales, Australia, and you and we
submit to the non-exclusive jurisdiction of its courts.
- We may send notices to the email address on your account; you can
send notices to admin@homepedia.com.au.
- If any part of these terms is unenforceable, the rest still applies.
Not enforcing a right straight away does not waive it.
- These terms, the Privacy Policy and the plan details shown when you
subscribe are the whole agreement about the Service.
19. Contact
Homepedia Pty Ltd — admin@homepedia.com.au